1. I have not received my booking confirmation what should I do?

You should receive this immediately, use the contact us page then we will find a solution. If you are flying soon it may be a case of paying chauffeur at airport

2. Do I need transport to terminal?

No you are as close to terminal as you are allowed to go.

3. How do I find you?

There is no need to worry about this coming or going as it is only a small car park and our chauffer will spot you as you enter and they will tell you the vicinity of your car when you return

4. What if I change my car?

That is no problem but we must have all details before you leave your car i.e. reg no.

5. What if I need to alter flying arrangements?

No problem we will require as much notice as possible and at least 36 hrs. We will need details of changes. I.e. flight nos.

6. How do I contact you on return?

We will give you the telephone numbers to ring but remember there is very limited waiting time at rapid-pick-up point so you must ring us for collection once you have cleared customs and collected your luggage.

7. What if I am early?

To make sure you receive the same level of service we need 24hrs notice to make sure your car is in the position for our chauffer to bring you car.

8. Do courtesy buses run nightly?

You have no need to worry about any transfers with this chauffer service as we bring your car back to the drop off area.

9. Can I book at short notice?

No problem if the payment system won't allow just ring and we will arrange payment probably by cash

10. How far ahead can I book?

12 months

11. How do I pay?

All major credit/card, cash, cheque (clearance time 10 days).

12. Why book on line?

It is much easier and you have booked your space also it is very safe with our seruce booking system.

13. What if I'm late?

After midnight we charge £4 a day if only a couple of hrs. It is not a problem.

14. Can I have receipt?

Yes we always give a receipt no matter what method you pay by.

15. What problems could you get with this service?

The only problems you could have is traffic to airport, weather or an accident on route. We will contact you if this occurs.

16. How do I make a complaint?

If you have cause to complain no matter how trivial we take them very seriously, so either email or call and we will get back to you within 24 hours.